Friday, September 14, 2012

Are Travel Agents back?

Susan Reder, Managing Partner Frosch Classic Cruise & Travel


About Frosch Classic Cruise and Travel:
Frosch—Classic Cruise & Travel, parent agency of Luxury Cruise Experts, is part of Frosch. Luxury Cruise Experts specializes in premium cruise, luxury cruise, & ultra-luxury cruises, custom vacation planning and corporate & incentive cruise travel.

The company, led by respected travel industry veterans Susan Reder & Penny Entin, is supported by an elite group of cruise travel professionals with over 500 years of combined experience. Frosch—Classic has long-standing, powerful relationships with executives of all the major luxury cruise and premium cruise lines. With our expert knowledge & industry-wide contacts, we make it our mission to find the perfect cruise, tour, or accommodation for each client.

A cruise travel or vacation planned by Frosch—Classic always guarantees that there will be the highest level of amenity package or special shore excursion included and that the overall experience will be beyond expectation. Frosch - Classic Cruise & Travel was formed when Classic Cruise & Travel joined forces with Frosch. With annual sales in excess of $500 Million, the organization forms one of the largest travel management firm in the US. The new partnership also gave Frosch—Classic access to Frosch's coveted air and hotel contracts, giving them a huge leg up on traditional agencies, and passing substantial savings and benefits on to the client. Frosch—Classic is also part of Signature Travel Network, a multi-billion dollar travel organization. This relationship provides Frosch—Classic clients with discounted cruise travel, hotel and car rates, shipboard and resort credits, upgrades, free nights, and a host of other amenities of significant value. This membership also allows Frosch—Classic to offer Signature's "We will not be undersold" cruise price match guarantee!

In 2002 we noticed that discriminating cruisers were turning to the web for advice and better prices on cruise travel bookings. But service online was lacking and often times these people ended up unhappy. So we assembled the most elite group of agents from within our agency and formed the Luxury Cruise Experts. These cruise travel agents have the most experience and know how, coupled with the highest buying power. Together, this team can provide you with the best price, the most knowledge, and the best service in luxury cruise available on the web. Give our experts a chance to prove to you why Luxury Cruise Experts is the last site you will ever need to visit for all your cruise and travel needs.

Classic Cruise and Travel Industry Recognition

Frosch - Classic is ARC and IATAN appointed and members of The Association of Travel Agents (ASTA) and Cruise Lines International (CLIA). Here are some vendor recognitions.

Date Recorded: 04/23/2012
SITE: Site


Podcast of the interview Download:
 


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